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Privacy Policy

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This document describes how Apartments Dernaj, owned by Nataša Dernaj, Ulica Prezida XXXII/28, 23234 Vir (hereinafter: Apartments Dernaj), collects, uses, and protects your personal data.

 

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Scope of this Policy

 

This Privacy Policy applies to all personal data of users that we collect and process through our website and other communication channels.

 

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Types of Data Collected

 

We collect personal data such as your name, email address, phone number, and any other information you voluntarily provide via:

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  • Our website contact form

  • Direct email communication

  • Booking requests or inquiries

 

You voluntarily provide this data, which is processed based on your clear and unambiguous consent.

Without your consent or the required data, we may be unable to fulfill your request.

 

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Purpose of Data Processing

 

Apartments Dernaj processes your personal data for the following purposes:

 

  • To manage your booking, registration, payment, changes, or cancellation

  • To respond to your inquiries, questions, or complaints

  • To send you relevant offers, promotions, or updates — but only with your explicit consent

  • To manage incidents reported during your stay

  • To ensure security through video surveillance in common areas. Video surveillance is limited to shared exterior or entrance areas for the safety of guests and staff. No cameras are installed inside apartments

  • To conduct statistical and non-invasive market research for service improvement

 

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Legal Basis for Processing

 

Processing is based on your explicit consent, the performance of a contract, or legitimate interest where applicable (e.g., maintaining security or improving services).

You may withdraw your consent at any time without consequences, and we will stop processing your data and safely delete it unless there is a legal obligation to retain it.

 

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Data Security & Retention

 

Your data will be stored securely and will only be kept as long as necessary to fulfill the stated purposes or comply with legal obligations, in line with Croatian law and EU GDPR.

 

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Data Sharing and International Transfers

 

We do not sell or share your personal data with third parties.

If we ever need to share data (e.g., for legal reasons or third-party services), you will be informed in accordance with the law.

If you book via third-party platforms such as Booking.com or Airbnb, their privacy policies and data handling procedures also apply in addition to this one.

No data will be transferred outside the European Economic Area (EEA) or to international organizations without your knowledge.

 

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Your Rights

 

You have the right to:

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  • Access your data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • File a complaint with the competent authority (AZOP in Croatia)

 

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Contact Information

 

If you have any questions about your personal data or wish to exercise your rights, please contact us at: info@apartmani-dernaj.info

 

Last updated: June 2025

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