Refund Policy

Refunds are handled in accordance with the cancellation conditions outlined in Section 3 of these Terms and Conditions.

3.1. Direct Bookings (via our website)

Cancellations are free of charge up to 7 days before arrival. In such cases, the prepayment will be refunded using the original payment method within 2–3 business days.
For cancellations made less than 7 days before arrival, or in case of no-show, the prepayment is non-refundable.

3.2. Bookings via Third-Party Platforms (e.g. Booking.com)

For reservations made through third-party platforms such as Booking.com or Airbnb, the respective cancellation and payment policies of the platform apply.
These may differ from our direct booking conditions and may include higher cancellation fees (e.g. up to 50% of the booking amount or 100% in case of no-show).

Please note: Our direct booking conditions offer more flexible cancellation terms compared to third-party platforms.

Last updated: March 2026